All you have to do is swipe up on the screen of your iPhone to pull up all the app that are open at the moment. You can do so by removing them from the background running apps. The first thing you need to do is force stop both the Amazon Alexa and Spotify app. To make it a bit easier, we’ve prepared a quick overview of the steps you need to take to initiate a soft reset of both apps. The next thing you can do is initiate a soft reset(restart) of both apps. One of the apps could’ve had a bug that was preventing them from connecting. With every update, the developers strive to fix as many bugs as possible. Open your phone and go to the App Store or Google Play.Ĭheck if Amazon Alexa or Spotify have any updates you need to install. The first and most obvious solution is checking for updates. Sources Solutions if you can't link Spotify to Alexa 1.
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